Effective Date: January 1, 2025
This Privacy Policy (“Policy”) governs the collection, use, disclosure, retention, and protection of personal information by VastuKundli (“VastuKundli,” “we,” “our,” or “us”) in connection with your use of our website, online booking platform, mobile applications, consultations, services, or any other interaction (collectively, the “Services”). By accessing or using the Services, you expressly consent to the practices described herein.
1. Information We Collect
1.1 Personal Information Provided by You
In order to provide the Services, we may collect personal information that you voluntarily provide, including, but not limited to:
- Name, email address, telephone number, city, state, and country of residence;
- Property-related information, including floor plans, addresses, layout details, and other property-specific data;
- Birth information, including date, time, and place of birth for astrology services;
- Payment information processed through secure third-party payment processors (e.g., Stripe, PayPal);
- Any other information you provide during consultation or through website forms.
1.2 Information Automatically Collected
When you use our Services, we may automatically collect certain technical information through cookies, web beacons, and similar technologies, including:
- IP address, browser type, operating system, and device information;
- Pages visited, time spent on the site, clicks, and navigation patterns;
- Analytics and usage data that help improve our Services and website functionality.
1.3 Information from Third Parties
We may also collect information from third parties, including publicly available sources or partners, solely to enhance or facilitate our Services, provided that such information is legally obtained and relevant.
2. Use of Personal Information
We use the collected personal information for the following purposes:
- To schedule, perform, and complete Vastu and astrology consultations;
- To provide reports, evaluations, and other deliverables related to your consultation;
- To process payments, verify transactions, and manage bookings;
- To send confirmations, reminders, updates, and follow-ups regarding your consultation;
- To communicate service-related information, promotional content, or announcements, only if you have consented to receive such communications;
- To improve, maintain, and analyze our Services, including troubleshooting and testing;
To comply with legal obligations and enforce our agreements.
3. Disclosure of Personal Information
3.1 Third-Party Service Providers
We may share personal information with third-party service providers who perform services on our behalf, including payment processing (Stripe, PayPal), website hosting, analytics, and communication tools (e.g., WhatsApp). These providers are contractually obligated to maintain confidentiality and use personal information solely for the purposes of providing the requested service.
3.2 Legal Requirements
We may disclose personal information if required to do so by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of VastuKundli, our clients, or others.
3.3 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, personal information may be transferred as part of the business assets, subject to confidentiality obligations.
3.4 Other Disclosures
We do not sell, trade, or otherwise disclose personal information to unrelated third parties for marketing purposes without your explicit consent.
4.Data Retention and Security
4.1 Retention Period
We retain personal information only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.
4.2 Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. Despite these measures, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies, web beacons, and similar tracking technologies to collect technical and usage information. These tools help us:
- Analyze website traffic and user behavior;
- Improve website functionality and user experience;
- Maintain session information and website preferences.
Users may disable cookies through their browser settings; however, some website features may not function properly if cookies are disabled. By using our website, you consent to the use of cookies as described in this Policy.
6. Your Rights
6.1 California Residents (CCPA Rights)
California residents may exercise the following rights:
- Right to know: Request disclosure of the personal information collected and the categories of sources, purposes, and recipients.
- Right to delete: Request deletion of personal information, subject to certain exceptions.
- Right to opt-out of the sale of personal information (VastuKundli does not sell personal data).
- Right to non-discrimination: Exercise of these rights will not result in differential treatment of services or pricing.
6.2 Canadian Residents (PIPEDA Rights)
- Access and correction: You may request access to your personal information and request corrections.
- Consent: You have the right to withdraw consent for collection, use, or disclosure, subject to legal or contractual restrictions.
6.3 Other Users
Users outside the USA and Canada may have similar rights under applicable local privacy laws. Requests can be submitted through the contact details provided below.
7. International Transfers
By using our Services, you acknowledge and consent that personal information may be transferred to and stored in countries outside your country of residence, including the United States, which may have different data protection laws. We ensure that such transfers comply with applicable privacy regulations and implement appropriate safeguards.
8. Children’s Privacy
Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that personal information from a child under 18 has been collected, we will take steps to delete such information promptly.
9. Electronic Communication and Consent
By using our website and Services, you consent to receive communications electronically, including emails, text messages, and WhatsApp notifications. Electronic communications satisfy any legal requirement that such communications be in writing.
10. Third-Party Links
Our website may contain links to third-party websites or services. VastuKundli is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to read the privacy policies of any third-party services you access.
11. Amendments to This Policy
VastuKundli reserves the right to update, modify, or revise this Privacy Policy at any time without prior notice. The updated Policy will be effective immediately upon posting on our website. Continued use of our Services constitutes acceptance of the updated Policy.
12. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact us at:
Email: info@vastukundli.com
Phone: +1 510 55 65 65 9
Currently, we do not maintain a physical mailing address. Please contact us via email or phone for any inquiries.
13. Consent
By accessing or using our website or Services, you expressly consent to the collection, use, disclosure, retention, and processing of your personal information as described in this Privacy Policy, including international transfers, electronic communications, and sharing with third-party service providers.
14. Severability and Legal Enforcement
If any provision of this Privacy Policy is found to be unenforceable or invalid under applicable law, such provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain fully enforceable.